Rich Habits Word of the Day
Reproach – Condemn, criticize. The manager learned that, in order to succeed, he must avoid any reproach of subordinates and, instead, find the good in each person.
Rich Habits Fact of the Day
One of the first people in American business to be paid a salary of over a million dollars a year was Charles Schwab.
He had been picked by Andrew Carnegie to become the first president of the newly formed United States Steel Company in 1921, when Schwab was only thirty-eight years old.
Schwab says that he was paid this salary largely because of his ability to deal with people.
“I consider my ability to arouse enthusiasm among my people. The greatest asset I possess, the way to develop the best that is in a person is by appreciation and encouragement.
There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone. I believe in giving a person incentive to work.So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.”
This is what Schwab did. But what do average people do? The exact opposite. If they don’t like a thing, they bawl out their subordinates; if they do like it, they say nothing.
“In my wide association in life, meeting with many and great people in various parts of the world,” Schwab declared, “I have yet to find the person, however great or exalted his station, who did not do better work and put forth greater effort under a spirit of approval than he would ever do under a spirit of criticism.”
Rich Habits Lesson of the Day
When you condemn you are putting people down. It’s destructive, negative behavior that impairs relationships and destroys the confidence and creativity of the recipient. You get less out of people when you condemn them. It’s like taking a hammer to a machine when the machine is not working properly. It only does more damage.